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NSC Global is currently looking for a Level 1 Field Engineer to join our growing company.
NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications.
NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in Mason, Ohio. Please review our website at www.nscglobal.com for more information on our organization.
Main job purpose
As front line support for our client base, you must be empathetic to customer needs and understand their sense of urgency. As part of the Onsite Support Services environment, you must function successfully in a team environment with a constant focus on customer satisfaction and meeting service levels.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NSC Global is currently looking for a Level 1 Field Engineer to join our growing company.
NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications.
NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in Mason, Ohio. Please review our website at www.nscglobal.com for more information on our organization.
Main job purpose
As front line support for our client base, you must be empathetic to customer needs and understand their sense of urgency. As part of the Onsite Support Services environment, you must function successfully in a team environment with a constant focus on customer satisfaction and meeting service levels.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The individual will be responsible for:
- Coordination & management of Enterprise customer hardware updates w/ HQ RAN, Sales & Markets
- Contract research & reviews to ensure notifications are not required to do the swaps
- Responsible for the sending, tracking and filing of customer notifications
- Partner with sales & the markets to ensure we have the right on site contacts to gain access to buildings
- Project manage all the work to ensure swaps are completed in a timely fashion & create accountability with markets
- Help coordinate the strategic plans regarding the swaps – track AT&T funded, customer funded, etc. opportunities site by site
This is an exciting role reporting into the FP&A Manager in India, with dotted line reporting to the OSS Business Head in the US. It is a commercial role providing financial oversight and support to one of the largest business units in the group as well as supporting the sales team on the commercial evaluation of sales opportunities for the BU.
NSC Global ist ein global tätiges IT-Beratungsunternehmen, das große Konzerne mit Netzwerk- und Supportlösungen unterstützt und sie dabei unterstützt, agiler, kosteneffizienter und effektiver zu arbeiten. Wir sind keine Personalvermittlung, sondern das IT-Unternehmen, bei dem Sie direkt angestellt werden würden!
Wir suchen für die Erbringung des IT-Supports vor Ort an einem Kundenstandort aktuell nach einem Kollegen (m/w/d) im 2nd Level Support.
Providing 2st level German- English speaking telephone support to external and internal clients in connection with personal computers or networks, or network devices within the set expected service levels and in a quality beyond the expectations of the client.
To be a successful Service Desk Agent, the individual must be customer and service oriented, self-confident, and have an aptitude for ICT issues.
Please note; only candidates who can speak both English and German (minimum level B2) will be considered for these positions. This team works in a 7*24 shift system.
Maintain, analyse, troubleshoot, and repair computer systems, hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Support and maintain user account information including rights, security and systems groups.
NSC Global is a global IT consulting firm that provides network and support solutions to large corporations, helping them become more agile, cost-efficient and effective. We are not a recruitment agency, but the IT company where you would be employed directly!
We are currently looking for a colleague in 2nd level support to provide IT support on site at a customer location.
NSC Global is a global IT consulting firm that provides network and support solutions to large corporations, helping them become more agile, cost-efficient and effective. We are not a recruitment agency, but the IT company where you would be employed directly!
We are currently looking for a colleague in 2nd level support to provide IT support on site at a customer location.
Missions :
- S’intégrer et évoluer dans un district technique afin d’assurer des prestations de maintenance matérielle (curatif ou préventif) ainsi que les prestations de service associées (installation, configuration, paramétrage, migration et évolution) sur des infrastructures informatiques.
- Assurer une couverture étendue 24/7 (astreinte)
Missions :
- S’intégrer et évoluer dans un district technique afin d’assurer des prestations de maintenance matérielle (curatif ou préventif) ainsi que les prestations de service associées (installation, configuration, paramétrage, migration et évolution) sur des infrastructures informatiques.
- Assurer une couverture étendue 24/7 (astreinte)
Missions :
- S’intégrer et évoluer dans un district technique afin d’assurer des prestations de maintenance matérielle (curatif ou préventif) ainsi que les prestations de service associées (installation, configuration, paramétrage, migration et évolution) sur des infrastructures informatiques.
- Assurer une couverture étendue 24/7 (astreinte)
Missions :
- S’intégrer et évoluer dans un district technique afin d’assurer des prestations de maintenance matérielle (curatif ou préventif) ainsi que les prestations de service associées (installation, configuration, paramétrage, migration et évolution) sur des infrastructures informatiques.
- Assurer une couverture étendue 24/7 (astreinte)
Missions :
- S’intégrer et évoluer dans un district technique afin d’assurer des prestations de maintenance matérielle (curatif ou préventif) ainsi que les prestations de service associées (installation, configuration, paramétrage, migration et évolution) sur des infrastructures informatiques.
- Assurer une couverture étendue 24/7 (astreinte)
Missions :
- S’intégrer et évoluer dans un district technique afin d’assurer des prestations de maintenance matérielle (curatif ou préventif) ainsi que les prestations de service associées (installation, configuration, paramétrage, migration et évolution) sur des infrastructures informatiques.
- Assurer une couverture étendue 24/7 (astreinte)
NSC Global ist ein global tätiges IT-Beratungsunternehmen, das große Konzerne mit Netzwerk- und Supportlösungen unterstützt und sie dabei unterstützt, agiler, kosteneffizienter und effektiver zu arbeiten. Wir sind keine Personalvermittlung, sondern das IT-Unternehmen, bei dem Sie direkt angestellt werden würden!
Wir suchen für die Erbringung des IT-Supports vor Ort an einem Kundenstandort aktuell nach einem Kollegen (m/w/d) im 2nd Level Support.
NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications.
NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.
NSC require a field engineer to support various customer within a hundred-mile radius of their home address. You will be required to travel daily to customer site and support with ticket update and Closure
NSC Global ist ein global tätiges IT-Beratungsunternehmen, das große Konzerne mit Netzwerk- und Supportlösungen unterstützt und sie dabei unterstützt, agiler, kosteneffizienter und effektiver zu arbeiten. Wir sind keine Personalvermittlung, sondern das IT-Unternehmen, bei dem Sie direkt angestellt werden würden!
Wir suchen für die Erbringung des IT-Supports vor Ort an einem Kundenstandort aktuell nach einem Kollegen (m/w/d) im 2nd Level Support.
Providing 2st level German- English speaking telephone support to external and internal clients in connection with personal computers or networks, or network devices within the set expected service levels and in a quality beyond the expectations of the client.
To be a successful Service Desk Agent, the individual must be customer and service oriented, self-confident, and have an aptitude for ICT issues.
Please note; only candidates who can speak both English and German (minimum level B2) will be considered for these positions. This team works in a 7*24 shift system.
Providing 2st level German- English speaking telephone support to external and internal clients in connection with personal computers or networks, or network devices within the set expected service levels and in a quality beyond the expectations of the client.
To be a successful Service Desk Agent, the individual must be customer and service oriented, self-confident, and have an aptitude for ICT issues.
Please note; only candidates who can speak both English and German (minimum level B2) will be considered for these positions. This team works in a 7*24 shift system.