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Meraki Technician

Posted Date 6 days ago(05/06/2026 13:10)
ID
2026-14706
Position Type
Temporary (Full Time)
Department
GOCC
Location
IN-Remote

Overview

Meraki Technician

100% work from home

6 month contract

Willingness to work US hours

 

Job Summary

We are looking for a skilled Remote Technician to support and deploy solutions within Cisco Meraki environments. The role focuses on remote installation support, backend configuration, connectivity validation, and end-to-end deployment assistance working alongside onsite engineers and customer teams.

The successful candidate will have strong hands-on experience with remote network configuration, device provisioning, and customer-facing technical support.

Responsibilities

Key Responsibilities

  • Perform backend configuration and deployment of:
    • MX68 and MX68W security appliances
  • Support installation and activation of Cradlepoint devices
  • Validate connectivity and perform speed testing to confirm service performance
  • Provide real-time guidance and technical direction to onsite technicians, including:
    • Patch locations and cabling instructions
    • Installation best practices
    • Device positioning and connectivity validation
  • Support staging, provisioning, and pre-configuration of equipment prior to site deployment
  • Perform and support User Acceptance Testing (UAT) with customer teams at project completion
  • Troubleshoot network, connectivity, and configuration issues remotely
  • Update documentation, ticket notes, and deployment records
  • Support change windows, go-live activities, and post-install validation

Qualifications

Required Skills & Experience

  • Experience configuring and supporting Meraki firewalls and wireless infrastructure
  • Experience supporting LTE/5G failover or cellular connectivity solutions (e.g., Cradlepoint)
  • Strong understanding of:
    • TCP/IP networking
    • VLAN configuration
    • DHCP / DNS
    • Firewall rules and NAT
    • VPN concepts
  • Experience guiding field or onsite technicians remotely
  • Experience performing remote validation and acceptance testing
  • Experience working in ticketing tools (e.g., ServiceNow or similar)
  • Strong customer communication skills

Preferred Qualifications

  • Networking certification (CCNA or equivalent experience)
  • Experience supporting multi-site deployments (retail, distributed enterprise, logistics, etc.)
  • Experience working in MSP, NOC, or project deployment environments
  • Experience supporting SD-WAN or hybrid WAN environments

Soft Skills

  • Strong remote communication and coaching skills
  • Customer-focused approach
  • Strong attention to detail
  • Ability to manage multiple deployments simultaneously
  • Calm and structured approach during live installations

 

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At NSC, we are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any reasonable adjustments during the recruitment process, please let us know, we’re here to ensure you have the support you need to apply and succeed.