Head of Sales Operations

NSC Global is a leading IT services and solutions provider, delivering technology-enabled transformation to some of the world’s most recognised brands. We’re transforming how businesses operate through technology and we’re looking for a strategic leader to help drive our next phase of growth.

The Head of Sales Operations will lead the strategy, processes, and systems that power our global sales organisation. This role ensures our sales teams have the tools, data, and insights to hit ambitious targets and scale effectively across all channels.

• Strategy & Forecasting: Translate business strategy into measurable sales plans. Lead global forecasting and reporting, providing executive insights on pipeline health and performance.
• Process Excellence: Optimise key sales processes from lead management to deal desk support, removing bottlenecks and improving efficiency.
• Technology & Data: Own CRM systems and sales analytics, ensuring data integrity and high adoption. Identify and deploy automation tools to enhance productivity.
• Leadership: Develop KPIs and dashboards to monitor sales effectiveness and guide decision-making. Lead and grow a high-performing global Sales Operations team.
• Cross-Functional Alignment: Collaborate with Finance, HR, Marketing, and Delivery to ensure seamless execution and compliance.

About You

• Proven experience leading Sales or Revenue Operations in a global B2B IT, Technology, or Managed Services environment.
• Strong analytical and process optimisation skills, with expertise in CRM systems and BI tools (e.g. Power BI, Tableau, Excel).
• Deep understanding of end-to-end sales processes (Lead-to-Cash).
• Excellent leadership, communication, and stakeholder management skills.

Why Join Us?
This is a rare opportunity to shape the future of a global sales organisation, driving operational excellence and sustainable growth.

Ready to make an impact?
Apply now to join NSC Global and lead sales operations at scale.