The Technician Business Analyst will play a crucial role in the discovery and analysis stage of an office re-IP project. This role requires expertise in Active Directory and basic networking to ensure accurate assessment and planning for the re-IP process. The Technician Business Analyst will work closely with stakeholders to gather requirements, understand system dependencies, analyse current configurations, and design solutions that align with project goals.
NOTE: This is a 3-4 month position, only candidates who are available for short-term roles will be considered.
- Conduct detailed discovery sessions to understand the current IP addressing scheme, network topology and associated dependencies between all connected infrastructure.
- Document existing network infrastructure, including devices, IP ranges, and subnet configurations.
- Analyse current Active Directory configurations to identify dependencies and impacts related to the re-IP project (Domain Trusts, etc.)
- Collaborate with business and IT stakeholders to gather and document requirements for the re-IP project.
- Identify potential challenges and risks associated with the re-IP process and propose mitigation strategies.
- Assess the impact of the re-IP project on all local and remote devices, on Active Directory, including user accounts, group policies, and access controls.
- Evaluate local and remote devices and services to ensure compatibility with the new IP addressing scheme.
- Develop technical specifications and design a re-IP plan that aligns with business and IT objectives.
- Ensure that the proposed solutions adhere to IT best practices and standards.
- Facilitate meetings and workshops with stakeholders to discuss findings and proposed solutions.
- Present technical information in a clear and concise manner to non-technical stakeholders.
- Create comprehensive documentation for the discovery and analysis phase, including current state assessments, requirements, and proposed solutions.
- Maintain up-to-date records of all findings and decisions made during the discovery phase.
Experience:
- Minimum of 2-4 years of experience in a technical business analysis or similar role.
- Proven experience with on-premise Active Directory administration and basic networking.
Skills:
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Basic understanding of networking concepts, protocols, and troubleshooting techniques.
- In-depth knowledge of Active Directory and related technologies.
- Proficiency in documentation and technical writing.
Competencies:
- Technical Expertise: Solid understanding of on-premise Active Directory and basic networking.
- Analytical Thinking: Ability to analyse complex technical environments and develop effective solutions.
- Communication: Strong verbal and written communication skills for interacting with various stakeholders.
- Detail-Oriented: Keen attention to detail for accurate documentation and analysis.
- Collaboration: Ability to work effectively with cross-functional teams and stakeholders.
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