The individual will be responsible for:
- Responsible for the sending, tracking and filing of EOL system customer notifications
- Review, track & coordinate all site specific plans to replace EOL systems
- Coordinate & track plans w/ sales for proactive customer outreaches
- Align with & update other work groups tracking our plans regarding EOL system replacement / decommissioning
- Track & archive Legal notifications
Metrocell End of Life Support:
- See above responsibilities but this is a completely separate list & requires separate coordination
Project Management:
This individual will be responsible for:
- Provide PM support for the launch of AT&Ts Network your way for Cellular (as-a-service)
- Will create Project Plan, create accountability to critical tasks for launch, follow-up on open action items, etc.
- Provide PM support for the OCN Transformation Program
- Work with vendors to ensure on-air timelines are completed w/in expectations of 180-days
- Create & track reporting by site for all transformation projects
- Partner w/ markets to ensure vendor accountability & track opportunities for program improvement
Backup support:
- Billing support for Cell Booster Support
- OCN solution architect role support
- AT&T Network your way for Cellular launch support
- Reporting support for OCN roles & responsibilities