NSC Global (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. NSC Global is a 20-year-old private company that delivers tailored solutions to over 50 of the world's leading multinational enterprises, outsourcers, and service providers.
NSC Global is currently looking for a Data Centre Support Engineer (Level 1) to join our growing company.
Work Experience: More than 24 months Sound knowledge of: • Network and server hardware and components • Copper and fibre cabling systems • Equipment racking and stacking (installation) • Installation and removal of field replaceable units (e.g. hard drive, memory, line cards, transceivers) • Network monitoring systems and usage • Device and database backup & restore processes • Troubleshooting and testing • Network connectivity • Out of band management tools such as iLO and Drac systems
Awareness of; • Windows server, Unix operating systems • Command Line Interface (CLI) commands • Physical Storage and backup procedures (e.g. tape library systems) • HVAC and UPS systems • Active Directory • Exchange • Common Software applications
Other skills: • Root cause analysis assistance • Professional business communication and interpersonal skills • Effective organizational skills and attention to detail • Leadership and/or team experience • Participate in the configuration and support of systems. • Adherence to assigned schedule • Adhering to documented policies, procedures, processes • Able to function in a team environment • Maintain knowledge levels as industry enhancements occur • Support installation and implementation of connectivity and high-end systems products • Continuous improvement of service delivery. • Ability to juggle time and resources to meet or exceed expectations
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IT qualifications may include:
• Microsoft server certifications
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